Tuesday, April 24, 2007

Nailed by American Airlines!

Wow. Talk about getting nailed. I just found myself in the unenviable position of having to alter an airline reservation made with American Airlines but a few days ago by a day, only to get nailed with a $50 per person "change fee". Can you say... Nailed by AA. I certainly can. And since I had to alter my wife's ticket as well, you get the picture, another $100 bucks into the CEOs outrageous $5.4M salary*.

Mind you, getting to a "live" customer service representative on the line was draining enough, I think that cost me like another $100 of MY valuable time.

Needless to say, I will be avoiding American Airlines like the plague in the future.

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